DAY 1 [ 04 . 12 . 19 ]
REGISTRATION AND COFFEE
OPENING OF SUMMIT (CEREMONY)
WELCOME ADDRESS BY CHAIRMAN
Tan Sri Dr. Fong Chan Onn, Chairman, Enterprise Asia
OFFICIATING ADDRESS BY MINISTER
SMARTER CX JOURNEY
Digitalising Business Models to Remain Relevant to Consumers
Embarking on new digital journeys to remain relevant and smart to consumers, diversifying strategic services and disruptive dynamics, and constantly aware of changing customers’ needs, wants and desires, keep exploring various relevant technologies to be in the game.
Scaling the Edge: Drive Digital Transformation in The Next Decade
IoT, Process automation and analytics will drive monetisation and growth as the top innovation drivers for corporations. Especially explore what are the key agility drivers and incremental progress for the next decade, such as big data and systems, digital skills and collaboration, improved governance and models, artificial intelligence and other technologies.
SMART DIALOGUE #1
Creating an Agile, Efficient and Empowered Organisation
Dive deep into the different transformation perspectives across various industries, and uncover hidden tensions or gaps within the different types of approach which hinder progress:
• Lack of skills are acting as brakes: Skills need to be a part of c-suite roles, what is the impact on business and innovation
• Legacy IT: Overcome the burden of legacy IT
• Poor levels of internal collaboration
• Non-emphasis on long range objectives
Inventing the Future: Invent Your own Growth Agenda
Most innovative business models depend on selective and carefully thought-out growth agenda. Explore why conventional approaches to transformation often leads to ineffective results and look at aspect of the business to be redesigned, such as business models, how we organise and operate, motivate and connect with others.
THE BIG AGE
Pushing Big Data and Analytics To Work
How will AI and Advanced Analytics impact the world in the next decade, and for your digital models. Explore the vision of AI and advanced analytics in your organisation to drive lasting business impact. Developing data and AI savvy teams to redefine infrastructure, and make better decisions utilising data science and analytics to transform and upscale your company.
SUCCESS STORY #1
Exclusive Networking Session for VIPs at 1.30PM
Making A Real Difference in Innovation
Advanced technologies had been boosting global and sustainable development, how business leaders can leverage on innovation efforts to further societal goals and address sustainability issues, making a real difference through AI and innovation.
SMART DIALOGUE #2
Human Intelligence vs Artificial Intelligence
• The future technologies that changes everything and create unparalleled opportunities
• Can AI drive customer loyalty?
• Breakthroughs that improves quality of life vs quantity of life
• The future of innovations: can we help people, create meaningful connections, make people happier and live more fulfilling lives?
CITIES OF THE FUTURE
Developing the City of Dreams
Key trends and fundamentals that create a great and liveable city. Smart cities technologies and interventions that shape urban infrastructure, housing and sustainable living. Another spotlight in making cities smarter is shifting towards engagement between businesses, governments and community to provide better quality of life and improved city services.
SMART DIALOGUE #3
Deep Dive into Smart Living
• Technologies influenced cities: making lives easier, efficient traveling, sustainable living
• Community-central smart city design: Government and business leaders collaborate with cutting edge technologies
• Developing health-focused cities
• “Anchor institution” as an important catalyst for a smart city
• Is big-data a threat: Explore the ethical boundaries of data-driven cities
STORY OF TALENT
Explore The Workforce Of The Future Shaping Your Organisation
Innovation in a fast-paced world will depend on a productive workforce with core skills. With more disruption upheavals occurring, what are the basic ingredients to approach corporate strategy which workforce is integral to it: Diversify, demonstrate purpose, positive work environment to create confident teams. Imagine business of the future and build it.
CLOSING AND NETWORKING TEA
DAY 2 [ 05 . 12 . 19 ]
UNLOCKING INNOVATION FROM WITHIN
Radical breakthroughs and endless pursuits of growth are essential to the future success for businesses, and this requires unlocking new mindsets and cultural adjustments from within. Explore key concepts and tools to drive innovation inside from inside the organisation, creating new businesses through intrapreneurship, developing innovation initiatives, meaningful structural adjustments to bring innovative ideas to life.
• Cultivate a mindset for innovation
• Build a culture of innovation
• Bringing people together to collaborate closely to bring pilot ideas to market validation
• Explore tools to unlock internal innovation
• Accelerate creative ideas from incubation to profitable sustainable business models
• Tweak organizational design to cultivate fearless creativity